Terms of Service
Effective Date: May 9, 2025
- Acceptance of Terms
By accessing or using the IntelliLine Solutions website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
- Services
IntelliLine Solutions provides 24/7 telephone answering and concierge services tailored to clients' professional and business needs. Services are offered based on the plan selected by the client and may include live call answering, call forwarding, message delivery, and client-specific instructions.
- Use of Website
- You agree to use our website for lawful purposes only.
- You may not use our site to transmit any harmful or unauthorized content.
- We reserve the right to restrict access, modify, or discontinue any portion of the site at any time without notice.
- Client Responsibilities
- Providing accurate and updated information
- Maintaining confidentiality of any login credentials
- Communicating changes to call scripts, procedures, or contact details in a timely manner
- Payments and Billing
Clients agree to pay all fees associated with their selected service plan. Payment terms, billing frequency, and service fees are provided upon sign-up or as outlined in your service agreement. Missed or late payments may result in service interruption or cancellation.
- Cancellations and Refunds
Service cancellations must be requested in writing. Refunds are issued at our sole discretion, based on the unused portion of services and any applicable fees. Setup fees and previously rendered services are non-refundable.
- Limitation of Liability
We strive to provide reliable services, but we do not guarantee error-free operation. IntelliLine Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Maximum liability, if any, is limited to the fees paid in the last 30 days of service.
- Intellectual Property
All content on this website (including text, graphics, branding, and software) is the property of IntelliLine Solutions and protected by applicable copyright and trademark laws. Unauthorized use is prohibited.
- Termination
We reserve the right to suspend or terminate services if you breach these terms, misuse our systems, or engage in unlawful activity.
- Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the appropriate courts located in California.
- Updates to Terms
We may update these Terms from time to time. The most recent version will always be posted on our website. Continued use of the site or services constitutes acceptance of the revised Terms.
- Contact Us